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Terms and Conditions
GENERAL INFORMATION AND TERMS & CONDITIONS
Please read the following General Information and Terms & Conditions carefully. This program entitles you and a companion to receive two complimentary round-trip airline tickets per Airline Ticket Voucher to the Hawaiian Island destination of your choice for a seven nights? stay at any one of the participating hotels or resort condominiums. Accommodations are for entire 7-NIGHT-STAY Saturday arrival only. Airline tickets issued are: For special fare coach class seating on the plane valid only when used in conjunction with the accommodations supplied by our program.
Activation/Reservations:
The issue date must be filled in by the company you received the certificate from on the day you receive it. You must activate your certificate within 60 days of the issue date. All requests must include a $99 refundable activation deposit (except for CA and MD residents). You have one year from the activation date to complete travel. Reservation requests may be made at the same time as, or after, activation. Please indicate two choices of Saturday only arrival dates and island destination in order of preference. All reservation requests must be made within 60 days of the intended departure date and are subject to availability. All accommodation rates are those regular rates published by the hotel or resort condominium and applicable at the time of booking. Some blackout dates fall during major holiday weeks like Christmas, New
Year's, Presidents? week, etc. A Reservation Confirmation Letter will be mailed to you within 72 hours of your request being confirmed. Please allow for mail time. Do not travel before receiving written confirmation. Any changes or cancellations in reservations must be in writing and will be assessed a fee. YOUR CHECK IN VOUCHER AND IDENTIFICATION WILL BE REQUIRED UPON CHECK-IN.
RESORT CONDOMINIUMS:
Resort condominium facilities vary by destination; some may be high-rise, low-rise, or town homes, etc. Your travel consultant will provide you with details about the property and facilities you have selected. Your travel consultant will inform you of the charges and conditions associated with additional occupancy including children. Most resort condominiums allow children to share a room with an adult at no extra charge if the existing bedding is used.
SPECIAL TRAVEL REQUIREMENTS:
At the time of booking, inform your travel consultant of any special travel requirements such as handicap access, special meal requirements, etc. All special requests will be addressed but not guaranteed.
TRAVEL DOCUMENTS:
Travel documents including airline tickets, room and service vouchers, will be sent to you three weeks before departure except for late bookings which will be sent via express mail carrier. Documents are issued when full payment is received. You are responsible for these valuable documents once you receive them. Lost or stolen room vouchers are replaceable for a $50 fee. Lost or stolen airline tickets are replaceable, airline penalties plus cost of replacement ticket will be imposed at time of rebooking.
DEPOSIT & PAYMENT:
All travel arrangements require payment in full at the time of booking. Rates are subject to change between the time you make the reservations and when you actually book the trip. All quotes presented and payments due are in U.S. dollars. Any additional taxes are due at the time of booking. The program pays for the United States government tax on the complimentary tickets. You are responsible for:? All other taxes and fees, such as airport departure and landing fee taxes, custom duties, taxes and fees levied by foreign governments,
etc. Surcharges, gratuities, occupancy and sales taxes and other customary charges, which are based on room occupancy. In some cases, these taxes and/or charges may have to be paid by you directly to the resort upon check in.
CHANGES AND REVISIONS:
All changes to confirmed reservations are subject to availability. In addition to any change charges the hotel or resort condominium may levy, the airline requires a $100 fee, plus any difference in fare from original issuing date of ticket.
RESPONSIBILITY:
This program, its agents, representatives, officials and suppliers of services pursuant to, or in connection with this travel program, are acting only as a representative for the vacationer in making arrangements for land accommodations, all transportation, and related services, and do not assume any liability whatsoever for any injury, damage, death, loss, accident, additional expense, omissions, or delay due to act of negligence of or default by any hotel or resort, air or ground carrier, restaurant, company, or person rendering any of the services included in the travel, an act of God, rerouting or acts on any government authority, sickness, pilferage, labor disputes, machinery breakdown, quarantine, government restraints, weather or other cause beyond their reasonable and personal control. Fly Free Aloha reserves the right to add or delete any hotel or condominium without prior notice. Fly Free Aloha is not responsible for errors or omissions that may occur in the brochure.
PARTICIPATING CARRIERS:
The airlines used in the program are scheduled airlines and selected solely by representatives. This program is in conjunction with the services of approved Airlines Reporting Corporation (ARC) and International Air Transport Association (IATA) member carriers. The airline tickets issued by the program are special fare class tickets, coach seating, and non-refundable, which are limited in number for each flight. You will receive frequent flyer mileage for most flights provided if enrolled in the appropriate airline program. Your travel consultant may enroll you in a frequent flyer program if you are not a current member. All airline tickets and hotel or resort condominium reservations are subject to availability at the time of the request. Complimentary tickets to Hawaii are to Honolulu. If you go to another island, you are responsible for the cost of the inter-island air.
PROOF OF CITIZENSHIP:
Passport, original birth certificate or certified copy with raised seal, or certificate of naturalization are the acceptable documents for U.S citizens when presented with a photo ID on most Caribbean Islands, and in Mexico. Children traveling with a single parent to and from Mexico require letter of permission from the other parent. When such letter is not available, a notarized letter stating why it is not available is required. Some foreign destinations may require a passport and/or visa. Your travel consultant will provide these details when you plan your vacation.
THIS OFFER IS NOT VALID WHERE PROHIBITED BY LAW.
Federal, state and local laws apply. Fly Free Aloha assumes no responsibility for any verbal or written representation made in conjunction with this offer by any distributors and or their agents other than those included in this offer. This program may not be used in conjunction with, or valid with any other travel discount program or travel promotion.
NOT FOR RESALE
This program may not be used in conjunction with, or valid with any other travel discount program or travel promotion. This certificate is for promotional use only and cannot be resold. ETTSI is registered with the State of Florida as a Seller of Travel # ST22752 and CA#ST2065118-40
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